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24-hour self-service express station groping
 
"I used to do sales, often out of the office to buy the stuff online, often faced colleagues collection of freight forwarding payments to let colleagues Dianqian not good, and often is, if you know the afternoon express to, I do not go out in the afternoon the "Hu Qing said, her entrepreneurial motivation from actual troubles, aware of the market demand, we devote to the project in the 24-hour self-service express station.

In 2009, Hu Qing founded the Shanghai the Baoqing Intelligent Technology Co., Ltd. (formerly Hai Zhezhe Network Co., Ltd.) to begin work towards the overall solution to provide 24-hour self-service express station. Of this buffet courier station by the hardware device, the three major components of the device-side software, back-end software. Automatic transceiver can express parcel and remote query and control, energy conservation and environmental protection, for the last mile logistics problems of e-commerce is a useful solution.

"24-hour self-service express station ideal model of development, there will be a lot of data interaction straight point of view say, a bit like the relationship between UnionPay, Bank Teller Machine and customers, equivalent to self-express station Teller Machine, background a library equivalent CUP, courier companies equivalent to banking, e-commerce companies is equivalent to the bank's customers. commodity of electricity providers, the data will be transmitted to the background of goods to the courier, express invested cabinet, the system will give electricity suppliers and courier headquarters information to send text messages to the consumer through the mobile company background. consumers enter the password removed merchandise, background data to electricity suppliers and courier and then a bit more complex, require cash on delivery of the goods, you need to enter the cupboard password and credit card to pay another step CUP data interaction. "Hu Qing introduced, The Buffet Express stations need electricity providers, courier companies, moving companies, CUP, even property data interaction, they are You can query in the background on the site of the self-Express station. 24-hour self-service express station there is the difficulty of cross-industry cross-enterprise coordination, critical data, dozens of courier companies, large seven or eight, which we can only go 'CUP' mode and do the fourth party logistics information platform. "

Present, this device does not yet have the conditions for large-scale operations, in addition to the less dosage lead to higher costs, the main problem is who is going to do a commercial operation. Because there is no precedent in the market, the amount is less, not enough data interaction and Hu Qing said, the model is not yet mature, and also requires the test of time.

"Technology implementation is not difficult, the difficulty is in how the operational side into the market needs, coordinate the interests of the parties, the establishment of trust." Hu Qing said, the technology is only a tool to manage, they pre've been doing technical precautions and achieve but a few years to explore, she knew to self-express station lies in good operational organize stakeholders, what is the consumer to comply matters which are the responsibility of courier company, and the property you want to do to what duties good must be standardized, such as consumers not to send the stuff of contraband, such as fragile, explosives and other courier companies do not want to overpack damaged parcels into them. These human factors must be defined, two-way agreement to establish trust.

Who operators such self-express station? International, Japan and Europe and the United States to go a different route. "Posting Box" and "mailbox" of the 24-hour self-service express station set in a mailslot is put ZIP enterprise, mailbox developers with. Japan chose the "letterbox mode, the part of developers, property companies do with, and part of the third-party operators. In Japan, this model has been very mature, self-service the express equipment has become the standard configuration of the building, understand, 99.1% of the new construction and 86% of the old building, with the transmitting and receiving devices. In addition to sending and receiving parcels, it assumed the convenient service functionality, such as for electric vehicle charging, some simple emergency medical equipment, such as pacemakers, some home not common tools such as wrench, pliers, etc., can credit card use . Buffet Express station in Europe and the United States is "mailslot" mode, put in by the courier company operators, such as DHL, the Dutch postal service, U.S. operators of self-help express equipment the major postal enterprises and electricity supplier Amazon.

Domestic operators, this buffet courier station, the biggest challenge is how people accept the concept of how to balance the interests of all parties. In the end who is going to pay for the investment, the consumer money, the to property or to the courier company?, We have not reached a consensus.

How to find that the market needs and how to meet the parties' intentions, reached recognized by the society as a whole, the distribution of benefits, is a long-term process, not a company that can be reached, it requires coordination and efforts of the whole society.
From:      AddTime:2012-10-25 9:44:29
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