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| Courier receipt by the person who is responsible for? ? | | | "Express my detailed information (name, phone number), why the courier company informed me I sign? Since the 8th served, why not, and I contact it?" Wang questioned.
Recently some international express provincial capital some units are not allowed outsiders to enter. Once the recipient is not, couriers will let the easy way to guard the collection. Express not their own collection of people can not spot inspection, once the express damaged or lost, it is difficult activist.
Wang almost desperate that courier recovered have been impossible when a colleague in the office transferred to an express Wang, Wang seriously view, is to find the missing share. Colleagues explained that he personally signed for the day, because many units a day he signed on behalf of the e-mail, a busy and forget to inform Wang.
In recent years, the convenient courier services has been inextricably linked with the people's work, life. Consumers receive express shipments often encounter items lost, damage and other problems, some couriers regardless of the receipt is not the consignors, personal signature on the delivery of goods easily find behavior, leading to the emergence of a large number of consumer disputes. The encounter: Express the easy way who sign for all rows
September 7, the provincial capital public Wang's friend Miss Wang from Beijing to send her a courier and subsequently Miss Wang caller told her timely delivery courier company, is expected to arrive on September 8, Taiyuan. She was on the phone in the special account, which is a Mid-Autumn Festival gift, after a whole week, Wang still do not receive the goods.
Miss Wang Wang provide courier track record clearly shows that at 19:08 on September 7 express cargo center of Beijing to Taiyuan Segment, at 8:27 on September 8 express to Taiyuan branch at 8:33 on September 8 Taiyuan, Shanxi, sending pieces of the segment members are sending pieces, at 8:37 on September 9 already signed for, I am the person who signed.
Wang was very confused Feikang Da courier company to send pieces from the recipient, does not own a phone, he simply does not know the courier when sent to the, how to "sign"?
Wang found Feikang Da courier company, but the person in charge of the Feikang Da insisted that, the salesman said the courier "I" the concierge personally sign, last Wang repeated questioning, the clerk responsible for the delivery, also known as a porter to take did not see their own courier to the office by the "I" personally sign, while Wang searched porter mailroom.
Wang told reporters that she confused the courier company why always admit that this is no fault of their own, the person in charge of an impatiently Mail clerk attend to and contact the recipient "it became shirk responsibility reasons. The STO salesman Europe told reporters Express has signed on behalf of the unspoken rules of the courier industry, as long as people sign damage occur again lost means mail has no relationship with the courier company. Suffered II: cargo damage claims no control
A few days before the Provincial People's Hospital of Miss Taobao bought a crystal ornaments. Three days later, express notice that the parcel has been sent to, and the Miss He then just in the field, the salesman let the guard-generation sign.
Miss He came back to get wrapped dumbfounded after opening, a thousand dollars Crystal Tree intact, but the solid wood base a touch rotten corner.
Miss Ho Contact Taobao shops, the other answer "sign for shippers to be on the spot inspection, such as damaged in transit. Buyers with when places pictures, Free Returns, the seller will not be responsible for the sign for". Taobao stores you can find the courier company to seek explanation.
Miss Ho to find a courier company, the answer is: "express as long as the sign means inspection after receipt of problems, and takes no responsibility." Spend a few hundred dollars to buy the mahogany base damage, and also receive no compensation, Miss He tears. The lawyers say shippers nodded collection count breach of contract
In this regard, Shanxi merchants Hou Junlei law firm lawyers said the consumers to mail items by courier, in fact, form a contractual relationship and courier companies, courier company must be sent to the recipient in the hands of postal items, or on a breach of contract mail lost or damaged by the courier company responsible for compensation.
Taiyuan Industrial and Commercial Bureau of Consumer Protection at the staff told reporters that a lot of similar complaints from others to sign the main reason for the courier company exclusions. Remind the recipient must be on the spot inspection to confirm the correct re-sign. The same time, we keep good relevant evidence, in order to protect their rights. The express consent of the company shall be subject to the recipient, in order to let others collecting. | | | From: AddTime:2012-10-25 9:41:02 |  |
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